Terms and Conditions
Welcome to Astbury Media Ltd’s website. These Terms and Conditions (“Terms”) govern your use of our digital marketing services, including websites, consulting, social media management, email marketing, SEO, content creation, and other digital marketing products and services (the “Services”) provided by Astbury Media Ltd (“the Company”, “we”, “us”, or “our”).
By using any of our services, you (“Client”, “you”, “your”) agree to be bound by these Terms. Please read them carefully before engaging in any business with Astbury Media Ltd.
1. Agreement to Terms
By signing a contract or engaging in our services, you agree to comply with, and be bound by, these Terms. If you do not agree to these Terms, you should not use our services.
2. Services
Astbury Media offers a range of digital marketing services, which may include but are not limited to:
– Search Engine Optimization (SEO)
– Pay-Per-Click (PPC) Advertising
– Social Media Management
– Content Creation and Management
– Email Marketing
– Web Design & Development
Specific services provided to you will be outlined in a separate Service Agreement or Proposal, including pricing, project deadlines, and deliverables.
3. Scope of Work
The exact scope of work will be detailed in a Statement of Work (SOW) or a separate written agreement sent out in conjunction with these Terms. Each service rendered will follow the specifications agreed to by both parties in the initial consulting phase.
Changes to the scope of work may result in additional fees and revised timelines.
4. Payment Terms & Fees
4.1 Project Fees:
All fees for services will be outlined in the project proposal or Service Agreement. All pricing is subject to applicable taxes unless otherwise noted. All payments must be made in GBP unless otherwise agreed upon.
4.2 Invoicing & Payment Schedules:
Invoices will be sent as per the agreed-upon schedule outlined in the contract (e.g., monthly or per project milestone). Payment is due within 7 days of the invoice date unless otherwise stated.
4.3 Late Payments:
A late payment fee of 2% per month may be applied to all overdue invoices. If an invoice remains unpaid after 28 days, we reserve the right to suspend ongoing services until full payment is made.
4.4 No Refund Policy:
Payments made are non-refundable, except where a reasonable dispute arises, and it is resolved in your favor.
5. Client Responsibilities
To enable us to fulfill our service obligations, you agree to:
5.1 Provide necessary access to required accounts (e.g., website backend, social media admin access, etc.).
5.2 Deliver all content, materials, and information in a timely manner.
5.3 Actively communicate and respond to inquiries to assist our work.
5.4 Be responsible for compliance with all laws governing the publication of content the Client supplies for campaigns.
Astbury Media is not liable for delays resulting from the Client’s failure to meet deadlines or provide necessary materials.
6. Confidentiality
Both parties agree that all information shared, including business data, login credentials, and proprietary marketing techniques, will be kept confidential and only used for the purposes of the project. Neither party will disclose confidential information without prior written consent from the other party.
7. Intellectual Property and Ownership
7.1 Agency Ownership:
During the provision of Services, all templates, methodologies, and strategies employed by Astbury Media Ltd remain our intellectual property and cannot be reused, resold, or restructured without written permission.
7.2 Client Ownership:
All materials created by Astbury Media Ltd specifically for you, including but not limited to content, advertising copy, designs, reports, and analytics, will become your intellectual property upon receipt of full payment.
8. Warranties & Disclaimers
Astbury Media Ltd makes no guarantee of specific results such as increases in search rankings, CTRs, lead generation, or sales unless explicitly outlined and guaranteed in a Service Agreement. We will provide our services professionally and diligently but disclaim any liability for financial loss.
9. Limitation of Liability
To the fullest extent allowed by law, Astbury Media shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, incurred by you or any third party, whether in an action in contract, tort, or breach of warranty.
In any case, our total liability to you shall not exceed the total fees paid to Astbury Media Ltd in connection with the specific services giving rise to liability during the preceding 6 months.
10. Termination
10.1 Client Termination:
You may terminate our services with 30 days’ written notice, but any work done up until the date of termination will be billed if not already invoiced.
10.2 Agency Termination:
Astbury Media Ltd reserves the right to immediately terminate services if you fail to meet payment obligations, breach these Terms or act in a way that damages our reputation or services.
11. Force Majeure
Neither party will be liable for any failure or delay resulting from events beyond reasonable control, including acts of God, war, strikes, floods, or other natural disasters. In such instances, both parties will make efforts to resume normal operations as soon as possible.
12. Amendments
Astbury Media Ltd reserves the right to update these Terms occasionally. Clients will be notified of any material changes via email or through notices on our website. Continued use of services after the update implies consent to the new terms.
13. Governing Law
These Terms and all transactions between you and Astbury Media Ltd shall be governed by the laws of [Your State], without giving effect to the conflict of law provisions.
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through good-faith negotiation between the parties. If a resolution is not reached, the dispute shall be submitted to binding arbitration, pursuant to the rules of law governing the United Kingdom.
15. Entire Agreement
These Terms, along with any applicable proposal, Service Agreement, or SOW, constitute the entire agreement between the parties and supersede all prior discussions, agreements, or understandings.
16. Contact Information
If you have any questions or concerns about these Terms or our services, please contact us via email [[email protected]].
By using Astbury Media Ltd’s services, you agree to these Terms and Conditions. Thank you for choosing Astbury Media Ltd for your digital marketing requirements.