Privacy and Cookie Policy
Astbury Media Ltd respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and share information, as well as your choices regarding your personal data, when you use our website or engage with our services.
1. Important Information
This Privacy Policy applies to all information collected by us through our website [www.astburymedia.com] (the “Website”) or in connection with the services you engage with us, including digital marketing, web design, advertising, and consulting services.
Astbury Media is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us at [[email protected]].
2. Information We Collect
We may collect personal information that you provide directly to us when you visit our Website, subscribe to our newsletter, complete our contact form, or otherwise engage our services. Additionally, we collect some data automatically through cookies and other technologies.
2.1 Personal Data You Provide Directly
You may provide the following types of personal data:
– Contact information: Your name, email address, phone number, and business address.
– Business detail*: Company name, job title, business size, and industry sector information.
– Service information: Data related to your requests for our services, such as project briefs, preferred marketing strategies, and other relevant business, advertisement, or campaign data.
– Billing information: Any payment details provided to settle invoices for services rendered.
2.2 Automatically Collected Data
When you visit our Website, we may collect the following information automatically:
– Device Information: Information on your device, such as IP address, browser type, operating system, and other technical details.
– Usage Data: Information about your visit to our Website, including the pages you viewed, the time spent on our pages, links clicked, and other engagement metrics.
3. How We Use Your Data
We may use your personal data for the following purposes:
3.1 Service Provision
To perform services that you have requested, including but not limited to:
– Social media management, SEO, content creation, PPC advertising, and other marketing and promotional efforts.
– Communication regarding project updates, changes, or inquiries.
3.2 Marketing and Promotional Communications
With your consent, we may send you newsletters, marketing emails, or other communications about our services, special offers and updates. You have the option to opt-out of these communications at any time.
3.3 Website Improvement and User Experience (UX)
To monitor and analyze website performance, troubleshoot technical issues, and make improvements to enhance user experience.
3.4 Legal Compliance
We may process your personal data if required to comply with legal obligations, such as responding to legal requests or enforcing our Terms and Conditions.
3.5 Cookies & Data Analytics
We use cookies (see Section 5 below) and similar tracking technologies to collect and use information as described to provide analytical insights into our user base and our marketing campaign performance.
4. How We Share Your Information
We do not sell or rent your data to third parties. However, we may share your personal information with the following categories of recipients under the following circumstances:
– Service Providers: We may share data with third-party service providers who assist us in operating our website and delivering our marketing services. This includes payment processors, website hosting companies, or email service providers.
– Compliance with Laws: We may disclose your personal information if required by applicable law, legal processes, or government regulation.
– Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
– Consent: We may share your information for other purposes where you have explicitly consented to such sharing.
5. Cookies and Similar Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device by websites. They contain data about site usage and preferences that can enhance your browsing experience. Cookies can be “session cookies,” which expire once you close your browser, or “persistent cookies,” which remain on your device for a set period or until deleted.
5.2 Why We Use Cookies
We use cookies to:
– Personalize your experience: So that web content is tailored to your preferences.
– Analyze site traffic and usage patterns through platforms like Google Analytics.
– Improve site functionality: Cookies allow us to collect data to support functionality like remembering preferences.
5.3 Types of Cookies We Use
– Necessary Cookies: These are essential for the functioning of the Website.
– Analytics & Performance Cookies: These cookies collect data related to how visitors interact with our Website, enabling us to optimize user experience over time.
– Targeting or Advertising Cookies: These cookies collect information about your online activities to serve more relevant ads to you across the web.
5.4 Managing Cookie Preferences
Each user can manage cookies through their browser settings. You can block or delete cookies by adjusting your browser settings, but this may prevent some features of our Website from functioning properly. You may, at any time, block the use of cookies, including altering advertising preferences if cookies are used for targeting.
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law (for example, for billing documentation, or other legal purposes). When no longer needed, your data will be securely erased or anonymized.
7. Your Data Protection Rights
You have various rights relating to your personal data under applicable data protection laws:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right of Rectification: You can request corrections of any inaccuracies in your personal data.
– Right to Erasure: You may request the deletion of your personal data, where applicable by law.
– Right to Restriction of Processing: You may ask us to halt the processing of your personal data.
– Right to Data Portability: You can request an electronic copy of your data so that it can easily be transferred to another organization.
– Right to Withdraw Consent: Where we rely on your consent, you can withdraw your consent at any time.
To exercise any of these rights, or if you have any concerns about how your information is handled, please contact us at [[email protected]].
8. Third-Party Links
Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these third-party websites. Please review the privacy policies of those websites before providing any personal information.
9. Security Measures
We implement reasonable organisational, technical, and administrative measures to safeguard against unauthorised access, loss, or destruction of your data. However, no method of transmission or storage of data over the internet can be 100% secure, and we cannot guarantee the total security of your information.
10. Children’s Privacy
Astbury Media’s services are not intended for use by children under the age of 16. We do not knowingly collect personal data from individuals under the age of 16. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete such data as soon as possible.
11. Changes to This Privacy Policy
Astbury Media reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective once the updated version is posted on our Website. You should review this Privacy Policy periodically to stay informed on how we are protecting your information.
If we make material changes to this Policy, we will notify you via email or post a prominent notice on our Website.
12. Contact Information
If you have any questions about this Privacy and Cookie Policy, please contact us via email [[email protected]].
By using our Website or engaging with our services, you agree to this Privacy and Cookie Policy. Thank you for trusting Astbury Media with your data!